The Roles

The Federal Trade Commission

The Federal Trade Commission job is to protect and inform consumers by gathering basic information from numerous people that have complained about a company. To better understand the protections from The Federal Trade Commission you need to understand their job function.  As a function to the Government, they handle your right to receive a free credit report, use the National Do Not Call Registry to block unwanted telemarketing calls, or refer to product warranties, care labels in your clothes, or stickers showing the energy costs of home appliances, and numerous other issues

The State Attorney General's

The Attorney General enforces state and federal consumer protection laws, keeping the public safe from things like identity theft, consumer fraud and telemarketing scams, and enforces antitrust laws that protect businesses and consumers from behavior that defeats healthy competition. The Attorney General also provides consumer alerts and educational materials that are designed to increase consumer awareness of scams, and help our citizens, particularly our seniors, protect themselves. When there is a pattern of deception or other wrongdoing, the Attorney General is authorized to take action to stop the illegal conduct, and, where appropriate, seek refunds for affected consumers.
 

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