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 The
Attorney General enforces state and federal consumer protection
laws, keeping the public safe from things like identity theft,
consumer fraud and telemarketing scams, and enforces antitrust
laws that protect businesses and consumers from behavior that
defeats healthy competition. The Attorney General also provides
consumer alerts and educational materials that are designed to
increase consumer awareness of scams, and help our citizens,
particularly our seniors, protect themselves. When there is a
pattern of deception or other wrongdoing, the Attorney General
is authorized to take action to stop the illegal conduct, and,
where appropriate, seek refunds for affected consumers.
Individual complaints play an
important role in notifying the Attorney General about possibly
deceptive or otherwise illegal practices taking place, which can
lead to enforcement actions or legislative initiatives; however,
the Attorney General’s office is not the central clearinghouse
for consumer complaints. As a result, most consumer complaints
received are referred initially to other state and federal
agencies for investigation and/or dispute resolution handling
(e.g., mediation). To speed up the process, consumers may wish
to contact those agencies directly. For information on where
particular types of complaints should be filed, please read the “Where to File Complaints” and other useful information.
The Attorney General encourages you to protect yourself by
becoming educated about scams and fraud and learning about
helpful resources and agencies to contact should you need
assistance. One specific way to protect yourself is by checking
your credit at least every year. Federal law requires that each
of the three nationwide credit reporting companies (Equifax,
Experian and
TransUnion) provide one free
credit report per year to individuals upon request. There is a
link to the AnnualCreditReport website included in the list
below. This web site is the ONLY secure online credit reporting
service recommended by the Federal Trade Commission, and the
only one sponsored by all three nationwide credit reporting
companies. Click on the links below to obtain information that
will make you a better informed and smarter consumer!
Where To File Complaints:
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FTC Complaint Assistant. So that
we can properly record your complaint, you will
first be asked to answer a series of questions.
After answering these questions, you will have the
opportunity to provide us additional details
regarding your complaint in your own words. Click on
logo to file a complaint.
Before You Submit a
Complaint
The Federal Trade Commission, the nation's consumer
protection agency, collects complaints about
companies, business practices, and identity theft.
Why: Your complaints can help us detect patterns of
wrong-doing, and lead to investigations and
prosecutions. The FTC enters all complaints it
receives into Consumer Sentinel, a secure online
database that is used by thousands of civil and
criminal law enforcement authorities worldwide. The
FTC does not resolve individual consumer complaints. |
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Consumer Sentinel Military helps to identify and
target consumer protection issues that affect
members of the United States Armed Forces and their
families. Click
here
to file a consumer complaint if you are a
member of the United States Armed Forces. |
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econsumer.gov is a portal for you as a consumer to
report complaints about online and related
transactions with foreign companies. Click
here
to file a cross boarder complaint. |
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National Do Not Call Registry
The National Do Not Call Registry gives you a choice
about whether to receive telemarketing calls at
home. Most telemarketers should not call your number
once it has been on the registry for 31 days. If
they do, you can file a complaint at this Website.
You can register your home or mobile phone for free. |
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State Attorney General's |
allthatjazzz.com webpage with links to where you should file
complaint information with your local State Attorney and their
consumer protection website. allthatjazzz.com has the most
complete information you will find on the web click the link and
find your state. |
To contact the three major credit
bureaus:
Other consumer protection links:
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