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Most people finance their homes with mortgages and pay
for their cars with loans. Young people often obtain
loans to pay for college. And, of course, lots of people
make purchases with credit cards.
You can't expect to receive credit as a matter of
course, however. You must apply for it. And just as you
would hesitate to lend money to a stranger, banks,
retailers, or finance companies will not grant you
credit without knowing something about you.
It used to be that a retailer or bank would have to call
each creditor you listed on an application form before
they would decide to extend credit to you. Today, they
rely on credit reports, so it's important for you to
know what is in yours.
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Learn About the New Credit Card Rules 
The
Federal Reserve Board announced new rules for credit
card companies, effective February 22, 2010. Check out
the new site, "What You Need to Know: New Credit Card
Rules," to review the new credit card protections
designed to benefit consumers and key changes you should
expect. (learn
more )
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Learn about . . .
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What Is a Credit Report?
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A credit report is a record of your credit activities. It lists
any credit-card accounts or loans you may have, the balances,
and how regularly you make your payments. It also shows if any
action has been taken against you because of unpaid bills.
Where Do Credit Reports Come from?
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A company that gathers and sells credit information is called a
consumer reporting agency (CRA). These types of companies
collect information about your credit activities, store it in
giant databases, and charge a fee for supplying the information.
The most common type of CRA is the credit bureau.
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There are three major credit bureaus that operate
nationwide, plus many smaller companies serving local
markets.
What Is a Credit Rating?
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Your credit rating is drawn from your credit report, which
outlines your borrowing, charging, and repayment activities. A
good rating helps you reach financial goals; a poor rating
limits your financial opportunities.
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Since your credit report influences whether you are able to
buy a home and get a job, it is extremely important to
protect your credit rating by making loan and bill payments
on time and by not taking on more debt than you can handle.
Who Is Allowed to See Your Credit Report?
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Credit bureaus can provide information only to the following
requestors: (1) creditors who are considering granting or have
granted you credit; (2) employers considering you for
employment, promotion, reassignment, or retention; (3) insurers
considering you for an insurance policy or reviewing an existing
policy; (4) government agencies reviewing your financial status
or government benefits; and (5) anyone else with a legitimate
business need for the information, such as a potential landlord.
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Credit bureaus also furnish reports if required by court
orders or federal jury subpoenas. They will also issue your
report to a third party if you request this in writing.
What Type of Information Is on Your Credit
Report?
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There are usually four types of information:
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1. Identifying
Information: Your
full name, any known aliases, current and previous
addresses, social security number, year of birth, current
and past employers, and, if applicable, similar information
about your spouse.
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2. Credit Information: The
accounts you have with banks, retailers, credit-card
issuers, utility companies, and other lenders (accounts are
listed by type of loan, such as mortgage, student loan,
revolving credit, or installment loan; the date you opened
the account; your credit limit or the loan amount; any
co-signers of the loan; and your payment pattern over the
past two years).
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3. Public Record
Information: State
and county court records on bankruptcy, tax liens, or
monetary judgments (some consumer reporting agencies list
non-monetary judgments as well).
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4. Recent Inquiries: The
names of those who have obtained copies of your credit
report within the past year (two years for employment
purposes).
Where Do the Consumer Reporting Agencies
Get Their Information?
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Credit bureaus collect information from parties that have
previously extended credit to you, such as a department store
that issued you a credit card or a bank that granted you a
personal loan.
Who Decides whether or not to Grant You a
Loan?
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The lenders themselves make the decision about whether or not to
grant you credit. The credit-reporting companies only supply the
information about your credit history.
Why Should You Obtain a Copy of Your
Credit Report?
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To avoid any unwelcome surprises, it's important to see a copy
of your credit report before you apply for credit such as car
loans, mortgages, or credit cards. Errors in credit reports can
be common. Keep in mind, however, that they are not part of a
conspiracy against you. They are simply the result of human
error.
How Do Errors in Reports Happen?
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Think about how often your mail has a misspelling of your name
or a mistake in your street address. Then, imagine the
possibility for error in a report that contains much more
information about you. Cases of mistaken identity, out-of-date
information, and outright errors can easily occur.
How Do You Correct an Error on Your Credit
Report?
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Contact the consumer credit reporting agency immediately. The
company is then responsible for researching and changing or
removing incorrect data. This process may take as long as 45
days. At your request, a corrected report will be sent to those
parties that you specify who have received your report within
the past six months, or employers who have received it within
the last two years.
What if the Consumer Reporting Agency
Stands by Its Report?
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You have the right to present your side of the story in a brief
statement (100 words or less), which the credit bureau must
attach to your credit file. Your statement should be used to
clarify inaccuracies, not explain reasons for delinquency.
Anyone requesting a copy of your credit report would also
automatically receive your statement (or a summary of it),
unless the credit bureau decides that it is irrelevant or
frivolous.
What Should You Do if You Are Denied
Credit because of Something in Your Credit Report?
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The lender who denied you credit must give you the name and
address of the credit bureau that produced the credit report.
Then, you have up to 30 days to request a free copy of your
report.
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The credit bureau must tell you the nature and substance of
all information contained in your report. It must also tell
you the sources of the information and who has received your
report for the previous six months (two years for reports
furnished for employment purposes).
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Late and missed payments will show up on your credit report
and hurt your chances of being approved for credit, life
insurance, or employment. To find out about organizations in
your area that help consumers solve credit problems and
create a budget, contact the National Foundation for
Consumer Credit at (800) 388-2227. Spanish speakers can call
(800) 682-9832. Additional information on improving a credit
rating can be found in "How to Establish, Use, and Protect
Your Credit," a brochure by the Federal Reserve Bank of San
Francisco.
How Long Does Information Stay on Your
Credit Report?
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Generally, all your credit history information, good or bad,
remains on your report for seven years. If you file for personal
bankruptcy, that fact remains on your credit report for 10
years.
How Do You Get a Copy of Your Credit
Report?
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You are entitled to receive one free credit report every 12
months from each of the nationwide consumer credit reporting
companies—Equifax, Experian and TransUnion. This free credit
file can be requested through www.annualcreditreport.com or
by contacting the companies directly by phone or by mail as
listed below.
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To process your request, you will need to provide specific
information, such as your name, current and previous
addresses, telephone number, social security number, and
date of birth. Also, to verify your identity, other
information such as a copy of your driver's license, utility
bill(s), or bank statement may be required. Keep in mind
that the three large bureaus do not necessarily share
information with each other. The content of your credit
report can be different at each bureau, so it's a good idea
to request copies from each one.
To contact the three major credit
bureaus:
For More Information
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The Federal Reserve Bank of San Francisco has several
other consumer brochures. These brochures are posted on
our web site at:http://www.frbsf.org/publications/consumer.
Learn about . . .
Questions or comments about these brochures can be
sent to:
Federal Reserve Bank of San Francisco
Public Information/Publications
P.O. Box 7702, MS 1110
San Francisco, CA 94120-7702
(415) 974-2163
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Questions and concerns about consumer reporting
agencies can be directed to:
Federal Trade Commission
Consumer Response Center - FCRA
600 Pennsylvania Avenue, NW
Washington, D.C. 20580
http://www.ftc.gov 
(877) FTC-HELP
For information on organizations that help with
credit counseling, contact:
National Foundation for Consumer Credit
8611 Second Avenue
Silver Spring, MD 20910
http://www.nfcc.org 
(800) 388-2227
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